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16 March 2020

BCB Group COVID-19 Business Continuity Plan

As Coronavirus continues to impact people and businesses across the UK and globally, we wanted to reassure you regarding our Business Continuity Plans and the approach we are taking to allow us to continue supporting your business during this period.

We are operating business-as-usual for the foreseeable future with no material impact on our services including payments, trading and custody.

All key staff are now working remotely and are fully equipped to continue service as usual. The targeted work-from-home policy is there to prevent correlated illness among key operational and strategic staff. Our Business Continuity Plan has redundancy built in, and all critical technology is cloud-based with emergency fallbacks. Our current view is that interruption to service is highly unlikely.

Our banking partners in the UK and Switzerland where client funds are held are similarly prepared.

If anything changes, we’ll let you know. Please stay safe and in good health.

In case you do have any questions, please send them through to [email protected]

Kind regards,

Oliver and the BCB team

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BCB Payments Limited is regulated by the Financial Conduct Authority, no. 807377, under the Payment Services Regulations 2017 as an Authorised Payment Institution. BCB Prime Services (Switzerland) LLC, a company incorporated under the laws of the Swiss Confederation in the canton of Neuchâtel with business identification number CHE-415.135.958, is an SRO member of VQF, an officially recognized self-regulatory organization (SRO) according to the Swiss Anti-Money Laundering Act.

BCB Payments Limited is regulated by the Financial Conduct Authority, no. 807377, under the Payment Services Regulations 2017 as an Authorised Payment Institution. BCB Prime Services (Switzerland) LLC, a company incorporated under the laws of the Swiss Confederation in the canton of Neuchâtel with business identification number CHE-415.135.958, is an SRO member of VQF, an officially recognized self-regulatory organization (SRO) according to the Swiss Anti-Money Laundering Act.

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