As Coronavirus continues to impact people and businesses across the UK and globally, we wanted to reassure you regarding our Business Continuity Plans and the approach we are taking to allow us to continue supporting your business during this period.
We are operating business-as-usual for the foreseeable future with no material impact on our services including payments, trading and custody.
All key staff are now working remotely and are fully equipped to continue service as usual. The targeted work-from-home policy is there to prevent correlated illness among key operational and strategic staff. Our Business Continuity Plan has redundancy built in, and all critical technology is cloud-based with emergency fallbacks. Our current view is that interruption to service is highly unlikely.
Our banking partners in the UK and Switzerland where client funds are held are similarly prepared.
If anything changes, we’ll let you know. Please stay safe and in good health.